Effective Date: April 2026
Horizon Homes ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or receive communications from us.
We collect personal information when you voluntarily provide it to us, such as when you fill out a contact form, request a free energy assessment, sign up for our newsletter, or reach out by phone or email. This may include:
When you visit our website, we automatically collect certain technical information to help us understand how our site is used and to improve your experience. This may include:
We use the information we collect for the following purposes:
Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and support our advertising. Here is what we use and why:
Some of our analytics and advertising data is processed through a server-side connection before being sent to the platforms listed above. This improves data accuracy and helps us better understand which of our services are most relevant to the homeowners we serve. This server-side processing may extend the duration of certain cookies beyond their default expiration.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking cookies may affect the functionality of our website. You can also opt out of interest-based advertising through the Digital Advertising Alliance or the Network Advertising Initiative.
If you sign up for our newsletter, request an assessment, or become a customer, we may send you email communications including newsletters, rebate updates, seasonal tips, and information about our services. Each email includes an unsubscribe link at the bottom. When you unsubscribe, we will stop sending you marketing emails within 10 business days.
Our email platform may collect information about whether you opened an email and which links you clicked. We use this information to send you more relevant content and to understand what topics are most helpful to our audience.
We do not sell, trade, or rent your personal information to third parties.
We work with trusted service providers who help us operate our website, manage customer relationships, process form submissions, deliver email communications, and run our advertising. These providers only access your information as needed to perform their services and are required to keep it confidential.
We may also disclose information when required by law or to protect our rights, property, or safety.
We retain your personal information for as long as necessary to provide our services, maintain our customer relationships, and comply with legal obligations. If you request deletion of your data, we will remove it from our active systems within 30 days, though some information may persist in backups for a limited time.
You have the right to:
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
Our website is hosted on Netlify, which may collect server logs including IP addresses and page requests for security and performance purposes.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us: